Question 1

How do we order?

Accepted Answer

To order your favorite pies online, simply follow these steps:

1. Visit our shop page

2. Select your pie: Click on the pie you wish to order for more details.
3. Add to cart: Choose the size and quantity, then click "Add to Cart."
4. Checkout: Once you’re ready, proceed to checkout by clicking on the cart icon. Fill in your shipping information, and add your payment details.
5. Confirm your order: Review your order summary and click “Place Order” to finalize your purchase.

If you have any issues during the ordering process, feel free to contact our customer service team by email: service@piekingcafe.com (mailto:service@piekingcafe.com)or by phone: (843)749-8537

Question 2

How do you deliver?

Accepted Answer

We take great care in delivering our pies to ensure they arrive fresh and delicious! Here’s how our delivery process works:
 • Delivery Options: We offer our pies for delivery through our private delivery carrier.
 • Delivery Areas: Our pies are delivered to the United States and Canada.
 • Delivery Timeframe: Orders are typically delivered within 3 days after placement lead time.
 • Packaging: Each pie is carefully packaged to maintain its freshness and quality during transit.
For any special delivery requests or questions, please reach out to us at service@piekingcafe.com

Question 3

Where can I buy your pies?

Accepted Answer

You can enjoy our delicious pies through several convenient options:
 • Online Store: Order directly from our website through Our Menu (https://www.pieshopcharleston.com/menu)for home delivery.
 • On-Site Locations: We are currently relocating to a new location. For the time being you can still purchase our pies, but only on our website.
 • Farmers Markets/Events: We also sell our pies at local farmers markets and events. Check our website or social media for upcoming appearances!

If you have a specific location in mind or need assistance finding a location near you, please contact our customer service team by email: service@piekingcafe.com (mailto:service@piekingcafe.com)or by phone: (843)749-8537

Question 4

Do you make custom orders?

Accepted Answer

We appreciate your interest in custom orders! While we currently do not offer custom pie orders, we invite you to explore our extensive selection of over 50 delicious flavors available throughout the majority of the year. From classic favorites to unique seasonal offerings, there’s something for everyone to enjoy! Whether you’re craving a rich chocolate cream pie or a fresh fruit tart, we’re confident you’ll find a flavor that delights your taste buds. If you have any questions about our menu or need recommendations, feel free to reach out!

Question 5

Do you ship across state line?

Accepted Answer

Yes, we do ship our pies across state lines! We want to ensure that you can enjoy our delicious offerings no matter where you are. Our standard shipping time is typically 3-7 business days, depending on your location. For those who can’t wait, we also offer an overnight shipping option for a quicker delivery. Simply select your preferred shipping method at checkout, and we’ll take care of the rest!

Question 6

What's the lead time?

Accepted Answer

To ensure you receive your pies fresh and ready to enjoy, we kindly ask for a lead time of 3-7 days for all orders to be processed and delivered. For a faster delivery, there are Priority shipping options available.

Frequently asked questions

CONTÁCTENOS

¡No te pierdas nuestros descuentos recién salidos del horno! 🥧🍎